Addressing Challenges Specific to Multi-Site Deployments

Deploying Unified Communications Manager to geographically diverse sites adds a number of challenges not experienced in single-site deployments. The primary new challenges are: Bandwidth usage and call quality over WAN links Availability during WAN outages Call routing to the PSTN, … Continue reading

Configuring Users with Mobile Connect (Single Number Reach)

Mobile Connect is Cisco’s trade name for what is often called Single Number Reach, or SNR. It extends a call to a user’s desk phone out to up to ten other phones, such as home and cell phones. This allows … Continue reading