Configuring Users with Mobile Connect (Single Number Reach)

Mobile Connect is Cisco’s trade name for what is often called Single Number Reach, or SNR. It extends a call to a user’s desk phone out to up to ten other phones, such as home and cell phones. This allows … Continue reading

Enterprise License Manager (ELM) Tutorial

Cisco is moving the UC suite to licensing through Enterprise License Manager, or ELM. Currently, Unified Communications Manager and Unity Connection licensing is managed through ELM. IM & Presence is not directly licensed, it is tied to UCM licensing. Other … Continue reading